Applicability of Contract Labour for outsourced services - if serviced by whole time employees
Well, Many stalwarts managing staffing agencies or the compliance agencies has a misconstrued view on the applicability of the Contract Labour (Regulation & Abolition) Act, 1970.
While this law was enacted with the objective of regulation of the contract labour and abolition in certain spheres to prevent exploitation, the contract labour system was engaged either in the construction or manufacturing industry. Hence the contract labour were working either in a site or premises of the principal employers.
As the retail industry evolved with majestic business models into self servicing outlets, Malls and hypers, the entire contract labour system has under gone a sea change. Typically, the following business models have come into stake:
FMCG/Durable Products > Outsourcing the promotions, managing Point of Sales Materials (PoSM) execution at the Point of Sale, viz. Retail Outlets (Shoppers Shop, Big Bazzar, Reliance,,,) to a specialist service, technology and staffing OR simple staffing industries
Where A= FMCG, B = Business Support Services, C= Staffing Contgractors, D = contracted associates and E, the Retail Outlets where the associates are deployed.
In the light of the above scenario, let us analyse the key provisions of the CLRA Act.
Section 2
Definitions.- (1) In this
Act, unless the context otherwise requires,-
(a) "appropriate
Government" means,-
(i) in relation to an establishment
in respect of which the appropriate Government under the Industrial Disputes
Act, 1947 (14 of 1947), is the Central Government, the Central Government;
(ii) in relation to any other
establishment, the Government of the State in which that other establishment is
situated;
(b) a workman shall be deemed to be
employed as "contract labour" in or in connection with the work of an
establishment when he is hired in or in connection with such work by or through
a contractor, with or without the knowledge of the principal employer;
(c) "contractor", in
relation to an establishment, means a person who undertakes to produce a given
result for the establishment, other than a mere supply of goods of articles of
manufacture to such establishment, through contract labour or who supplies
contract labour for any work of the establishment and includes a
sub-contractor;
(d) "controlled industry"
means any industry the control of which by the Union has been declared by any
Central Act to be expedient in the public interest;
(e) "establishment"
means-
(i) any office or department of the
Government or a local authority, or
(ii) any place where any industry,
trade, business, manufacture or occupation is carried on;
(f) "prescribed" means
prescribed by rules made under this Act;
(g) "principal employer"
means--
(i) in relation to any office or
department of the Government or a local authority, the head of that office or
department or such other officer as the Government or the local authority, as
the case may be, may specify in this behalf,
(ii) in a factory, the owner or
occupier of the factory and where a person has been named as the manager of the
factory under the Factories Act, 1948 (63 of 1948) the person so named,
(iii) in a mine, the owner or agent
of the mine and where a person has been named as the manager of the mine, the
person so named,
(iv) in any other establishment,
any person responsible for the supervision and control of the establishment.
Explanation.--For the purpose of
sub-clause (iii) of this clause, the expressions "mine",
"owner" and "agent" shall have the meanings respectively
assigned to them in clause (j), clause (l) and clause (c) of subsection(1) of
section 2 of the Mines Act, 1952 (35 of 1952);
(h) "wages" shall have
the meaning assigned to it in clause (vi) of section 2 of the Payment of Wages
Act, 1936 (4 of 1936);
(i) "workman" means any
person employed in or in connection with the work of any establishment to do
any skilled, semiskilled or un-skilled manual, supervisory, or clerical work
for hire or reward, whether the terms of employment be express or implied, but
does not include any such person-
(A) who is employed mainly in a
managerial or administrative capacity; or
(B) who, being employed in a
supervisory capacity draws wages exceeding five hundred rupees per mensem or
exercises, either by the nature of the duties attached to the office or by
reason of the powers vested in him, functions mainly of a managerial nature; or
(C) who is an out-worker, that is
to say, a person to whom any articles or materials are given out by or on
behalf of the Principal employer to be made up, cleaned, washed, altered,
ornamented, finished, repaired, adapted or otherwise processed for sale for the
purposes of the trade or business of the principal employer and the process is
to be carried out either in the home of the out-worker or in some other
premises, not being premises under the control and management of the principal
employer.
Service Model 1
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